Collaborative robots, or “cobots,” are appearing in workplaces around the world. Unlike their industrial counterparts, cobots are designed to work side-by-side with humans, and AI is the key to their ability to perceive their surroundings. Cobots can assist with tasks that range from repetitive to dangerous, improving workplace health and safety outcomes for the humans who used to perform these tasks. But while they are often marketed as the perfect co-workers, the reality is more complex.
Research led by Monash Business School, in partnership with ISCRR and WorkSafe Victoria, has been exploring human-technology collaborations to create a comprehensive framework for ensuring safety in environments where humans and machines share the workload. The findings show that while cobots are hailed for reducing physical strain and preventing injuries, they also introduce new safety challenges, especially in terms of psychological safety. For example, the introduction of cobots can create feelings of job insecurity among workers.
Finding the right balance between trusting a cobot and remaining cautious can also be tricky for workers. Too much trust, and workers could become complacent, potentially leading to accidents. The research highlights how important it is for companies to involve their employees in the conversation early on. Giving workers a say in how these technologies are introduced and used in the workplace can help to manage employee fears, ensuring a smoother, safer transition.
Cybersecurity, risk assessment, and new laws may all play a part in shaping a safer, more collaborative future. Regulators and employers are urged to keep pace with these emerging technologies by updating health and safety guidelines and policies. With the right approach, we could see a future where humans and robots work together in harmony, but getting there will require a careful balance of innovation and safety.
This research will be covered in ISCRR’s October Learning Series Webinar, “AI and Collaborative Robots: New Frontiers in Work Health and Safety.” Register here. A link to the recording will be sent to all registrants following the event, and it will be available on ISCRR’s Vimeo channel.